About TEND
We built TEND because infrastructure failure in Nigeria has never been someone's job to fix.
For decades, Nigerians have accepted broken infrastructure as an unavoidable reality. Potholes destroy cars, broken transformers plunge neighborhoods into darkness, and abandoned public works projects sit as monuments to inefficiency. When something breaks, identifying who is responsible is nearly impossible—and even when the responsible party is known, there is no consequence for inaction.
Social media outrage is ephemeral. A viral tweet about a collapsed bridge might generate engagement, but it does not generate accountability. It disappears into the algorithmic void. Government agencies operate in silos, immune to public scrutiny because data is either fragmented, inaccessible, or non-existent.
TEND changes this by building a definitive, unalterable ledger. When a citizen files a report on TEND, it is not a complaint; it is a permanent public document. It is categorized, geolocated, and assigned to the exact agency responsible whether at the Federal, State, or Local Government tier. And most importantly, an SLA clock starts ticking.
“We are not a complaints box. We are a public ledger for government infrastructure performance.”
How It Works
A citizen spots broken infrastructure (a pothole, a blown transformer, an abandoned project) and files a report with exact coordinates and photographic evidence.
TEND verifies the location, categorizes the severity, and assigns the report to the legally responsible agency (Federal, State, or Local).
A Service Level Agreement (SLA) countdown begins. The clock is public.
The assigned agency must investigate, post updates, and eventually repair the issue, uploading photographic proof.
Once verified, the fix is permanently logged in the public ledger, improving the agency's performance score.
TEND is proudly built in Nigeria, for Nigeria. We believe that technology cannot fix bad roads, but it can shine an inescapable spotlight on the people whose job it is to fix them. By providing structured data to journalists, civic organizations, and the public, we are shifting the balance of power back to the taxpayer. Tending Nigeria is a collective responsibility.