Infrastructure accountability that works for everyone.
TEND connects citizens, government, and public record in one auditable system.
For Citizens
Spot the issue
Take a clear photograph of the broken infrastructure. This could be a severe pothole, a damaged power line, or an overflowing public drainage.
Pin the location
Provide the exact address or drop a pin on the map. Accurate geolocation ensures the report goes to the correct jurisdiction immediately.
Submit the report
Add a brief description and severity level. TEND will automatically assign the report to the responsible local, state, or federal agency.
Monitor progress
The SLA clock begins. Track the status updates, see agency responses, and watch the resolution timeline unfold in public view.
For Government Agencies
TEND replaces chaotic paper trails, fragmented WhatsApp groups, and lost physical reports with a structured digital ledger. As an agency, you gain an organized task management system built specifically for the realities of Nigerian infrastructure maintenance.
- —Automatic routing of relevant infrastructure issues to your dashboard.
- —Categorized and geolocated data to plan and prioritize fieldwork operations.
- —A direct line to communicate status updates internally (field officers) and externally (citizens).
- —Digital trail and auditable history to prove budget utilization and public impact.
- —A public performance score that highlights efficient management and builds public trust.
For Journalists & Researchers
We provide structured, queryable data on government performance, agency response times, and geographic infrastructure failure hotspots. This data is an undeniable resource for investigative reporting, policy research, and civic advocacy.
Contact us for API accessThe Rules
Service Level Agreements
Every report submitted on TEND is bound by a strict Service Level Agreement (SLA). The SLA duration varies based on the tier of government responsible and the severity of the infrastructure issue. If the countdown expires without action, the system flags the report as an SLA violation, negatively impacting the agency's public performance score.
Local Government
State Government
Federal Government